you may have gotten an error while submitting a change report such as below. If so, report it in the survey section. I did so, so hopefully it will get resolved soon. The good news is that it won't stop your change report from getting to DES. They will still get the info in another format. The only thing it means is that you won't be able to see what you have submitted as a pdf.
System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. at MyFamilyBenefits.IVRbusObjWS.IVRbusinessObjects.uploadChangeReportFiles(Int32 caseNum, DateTime SubmittedDate, Int32 FileType, Byte[] bytes, String Comments, String fileFormat) at MyFamilyBenefits.memberPages.ChangeSummary.uploadChangeReportFile(String filePath, DateTime SubmittedDate, String lang)